In the world of research, information gathering and risk management, skills in conducting conversations and interviews are crucial. The main objective of a good conversation or interview is to obtain in -depth (background) information or information that play a fundamental role in truth finding, estimating risks or making well -founded decisions. This can be within the framework of a formal examination or operation, but also in situations such as customer conversations, internal investigations, due diligence, or conversations with witnesses, colleagues or other stakeholders.
Our training in interrogation, interviewing techniques, and body language is designed to equip professionals with practical and effective techniques for conducting conversations, interrogations, and interviews. During this intensive training, participants are immersed in a range of scientifically proven techniques. The unique aspect of this training is its integrated approach, combining interrogation techniques with statement analysis, paralinguistics, and body language reading.
The training has been expanded to include a focus on digital conversations, including phone and video calls. In today's digital age, where interactions often take place remotely, it's essential that professionals can also communicate effectively and gather information through these channels. Therefore, we focus on techniques for recognizing subtle cues in voice, language patterns, and digital signals. Participants learn how to sharpen their awareness of signs of deception, stress, or other abnormalities and conduct conversations purposefully and structuredly, even when physical contact is lacking.
Training topics:
Part 1: Prepare interviews professionally with attention to cultural context and legal aspects.
Part 2 : Communicating effectively through awareness of communication obstacles and cultural differences.
Part 3: Recognizing and interpreting body language signals within the correct context.
Part 4: Applying Statement Analysis to Detect Indicators of Deception
Part 5: Applying PEACE and ORBIT interview methods for ethical truth-finding.
Part 6: Using cognitive questioning techniques to retrieve information effectively.
Part 7: Dealing with difficult situations such as resistance and angry interviewees.
Part 8: Conducting telephone interviews with paralinguistic cues.
Part 9: Developing comprehensive interview plans that integrate all aspects.
In particular, the synergy of the right interrogation technique, statement analysis, body language and digital conversation techniques lays a solid foundation for effectively hearing and interrogating individuals, and gathering crucial (background) information.
Participants find our training highly applicable and practical. The theory presented during the lessons is regularly interspersed with practical exercises and case studies. This allows the learned methodologies to be applied directly to participants' daily work.
With the skills and knowledge gained during this training, the participants are well equipped to conduct both physical and digital interrogations and interviews in their professional work. They develop a sharp eye for detail, to interpret (non) verbal signals and are better able to collect reliable and relevant information, also remotely.
Experiences in Interrogation, Interview Technique and Body Language (VIB):
Ralph
Government
Professional and knowledgeable!
Education: VIB
Review: “Very professional, expert teacher who has plenty of time and attention for you. In addition, the teaching material is very useful and interesting. It is useful to you in your daily work. And a great teaching location and pleasant atmosphere inside and outside the classroom. It feels like a “family” where you quickly feel at home. I thought it was a phenomenal course and I learned a lot from it and will be able to do my work better in practice!”
Lieke
Private
Very interesting!
Education: VIB
Review: “Teacher teaches in a very pleasant way.
Content was very interesting, much of it new and useful for practice.”
Rob
Financial service provider
Interactive!
Education: VIB
Review: “Structure of the course. Content knowledge of the teacher and her knowledge transfer to the group. Visual material and teaching aids used. Interesting and fun course!”
Fatih
Private
Thank you very much!
Education: VIB
Review: “I would like to thank you very much for the hospitable welcome and guidance during this training. Your positive attitude and smile were a reassurance to us every day. The calm and patient way in which you explain the material, taking all the time to explain everything thoroughly, is greatly appreciated. You are a great and pleasant support for the group. Once again my sincere thanks for your efforts.”
Saskia
Housing association
Top course!
Education: VIB
Review: “Very nice trainer, clear explanations, attention to questions and takes all the time. The course fits well with my field and I can apply it immediately. Absolutely great!”
Rianne
Government
Lots of experience and examples!
Education: VIB
Review: “It is certainly a good addition to the knowledge already acquired, especially the Body language part is very interesting and very valuable. Lots of experience and personal examples are great. Nice course!! But that's always here!”
Petra
Telecom provider
Everything was great!
Education: VIB
Review: “Everything great!! Great trainer, good dynamics, delicious lunch & snacks in between (important ;)), sufficient breaks, interesting teaching material.”
Marco
Financial service provider
Incredibly valuable!
Education: VIB
Review: “The course was extremely valuable to me. The trainer explained everything clearly, so I could follow it well and found it very valuable. The assignments were fascinating and provided me with a lot of knowledge.”
Who is this training developed for?
This training has been developed for professionals who have conversations to collect reliable information, to identify risks and to get the truth to the table. Think of:
- Fraud researchers and compliance officers
- KYC, AML/CFT and FEC specialists
- Acceptants and employees customer acceptance
- Damage handles and fraud investigators
- Customer service employees and account managers
- HR professionals and confidants
- Professionals who hear witnesses or conduct interviews in the context of internal investigations, due diligence or integrity studies
Whether you are conducting conversations with customers, colleagues, witnesses or other stakeholders - this training offers valuable skills and insights for anyone who wants to guarantee the integrity of conversations, recognize signals of deception and stress, and want to collect and analyze information in a structured and targeted way.
The training combines theory with practice and prepares participants for both physical and digital conversation environments.
Teaching methods: open, closed or customized
Although this training is mainly offered in a classroom setting, we understand that you may want to ask questions in a private setting due to the nature of your work. We can provide a private training at our location for a minimum of twelve participants. We also offer fully customized training courses, based on (parts of) this module. We are happy to provide you with a tailor-made proposal.
All private training courses can be offered in both Dutch and English.
All our instructors have been screened and have concluded confidentiality agreements with various government services. A specific confidentiality agreement for your organization or service is also possible.
Certification & Recognition
Our training institute has been tested by and registered with the CRKBO (Central Register for Short Vocational Education).
This training is a recognized registered training that has been tested and accredited. For more information about recognition and registration, please select the training course below. Our training institute is therefore the only civil organization in Europe that is authorized and entitled to award this diploma. After completing this training you will receive the SPEN diploma:
Interrogation, Interview Technique and Body Language
This training is also part of the recognized Practical Diploma for Private Investigator® .
Our courses and diplomas are widely recognized and highly regarded by various government services, as well as by a wide range of international organizations outside the government. Whether you already work for such an organization or are pursuing a position with one of these employers, our training courses are a valuable addition to your CV.
NIVRE awards 6 PE points to the registered experts after completing this training.
Additional training
As additional training you can choose one of the practical courses:
Hypothesis formation and scenario thinking
Registered Body Language Analyst
International Anti Crime Academy is a training partner of the UWV.
Number of teaching days
This training consists of 2 days of lessons.
Minimum prior education
No specific prior education is required to participate in this training. Some experience or affinity with conducting research is sufficient.
Training costs
€1295 per participant, exempt from VAT.
(Including access to LMS, reader, exam and certification)
Start training
Start date: April 15, 2026
- Class days April 15 and 16
- Still 4 training places available
Private training: in consultation
Open training courses are given as standard in Dutch, unless it is stated (English). All private training courses can be offered in both Dutch and English.
Register or more information
€ 1295,-